Frequently Asked Questions

We have generated a list of Frequently Asked Questions about the BOOST Conference registration process. Still have questions? Email This email address is being protected from spambots. You need JavaScript enabled to view it. 

Online Registration 

The BOOST registration system allows you to create and manage your own registration account. You have the capability of making a payment to your account, change attendee names, add additional participants, purchase additional products, classes, or special events, and print out registration confirmation(s). Please make note of your username and password so you can make any necessary changes to your account.

What is the conference registration fee?

Standard Virtual Registration (February 12, 2020 – April 15, 2021) - $295 per person 
(Please note that registering with a Purchase Order will hold your place, but PAYMENT MUST BE MADE IN FULL by April 15, 2021, to secure the Standard Virtual Registration rate. If payment is not received by April 15, 2021, accounts will not receive the login information for the virtual conference.
Any payments made by check must submit the registration confirmation provided to the account holder and/or attendee(s) upon checkout.  

What IF WE WERE Already registered for 2020 BOOST?

Due to the prior postponement of the BOOST Conference, previously registered attendee accounts have been automatically moved to the 2021 Virtual BOOST Conference. If you are unable to attend in 2021, you have the option to move your registration to 2022. Anyone that previously registered for the BOOST Conference was sent an email through our online registration system with your username, password, and directions to log in to your account. Once logged in you can also make payments, substitute attendee names, and purchase additional products. ACTION: You are required to log in to your online account and confirm your 2021 attendance or choose to move to the 2022 BOOST Conference by March 5, 2021.

2021- If you choose to attend the 2021 BOOST Conference, you will revive a coupon code that will allow you to register additional attendees at no cost for every paid attendee in your account. This BOGO (2-for-1) offer is only for previously registered and paid accounts to bring an additional, colleague, friend, parent, or partner at no additional cost. The account holder will receive an email with a unique code and instructions on how to register your free attendees. You will only be able to register one 'free attendee' per previously registered attendee in your account. You will not be eligible for refunds or cancellations in your account. See the terms and conditions you agreed to in your online account. NOTE: You can also register additional attendees at the virtual conference rate of $295 per attendee. 

2022- If you chose to move your account to the 2022 BOOST Conference (April 26-29, 2022), we will contact you in a couple of months with the coupon code to complete/finalize your transferred registration. You will not be eligible for refunds or cancellations in your account. See the terms and conditions you agreed to in your online account. 

Need to register or add more attendees? Register your team today for only $295 per person. Registration closes on April 15th


We understand that things change and are happy to help you update your online account access permission. Please email us at This email address is being protected from spambots. You need JavaScript enabled to view it.  and let us know how we can help.  

What is the Pre-Conference Academy registration fee?

Tuesday, April 27, 2021
9:00AM-5:00PM (3-8 Hours)

Pre-Conference Academy rates vary by course. You must be registered for the full conference before you can register for the Pre-Conference Academies. Click here to learn more about the Pre-Conference Academies.


To purchase and pay for Registration Add-ons,  log in to your online account and follow these directions:

  • Log on to your account using your email address and password
  • Select Dashboard on the top right next to the accountholder’s name
  • Select the desired attendee’s name under Manage Registration
  • Select the dropdown arrow next to the attendee’s name and select “Conference Selection”
  • Select your add-ons and follow the prompts at the bottom of the page to complete your selection

Do you offer half-day registration rates?

The BOOST Conference does not offer half-day registration rates.

Do you offer one-day registration rates?

The BOOST Conference does not offer one-day registration rates online or on-site at the conference. 

What payment methods do you accept?

We gladly accept credit cards (Visa, Discover, and MasterCard), and checks. (Please note that purchase orders must be paid in full prior to the close of each registration phase. Payments not received by the close of a registration phase will reflect Standard Registration rates or On-Site Registration rates.) We do not accept American Express or cash. 

If you are paying with a check, you can click "Manual Check" in the top right corner 

Manual Check Option


You cannot register for the conference without a Purchase Order or Check number. Once you have a purchase order number or check number, you will be able to complete the registration process. Once you have the Purchase Order, you can upload it to your online account by following these prompts: 

  • Once on the Check Out form, scroll to the bottom of the page
  • Enter your PO number in the blank field
  • Then select “Choose File” to upload your document

Can I still register if I do not know the name of the attendees?

Yes! Please visit and click on the registration button. In the first and last name field please enter TBD. Once the attendee(s) are determined, the attendee(s) name(s) should be entered through your created Online Customer Account. Please note that the deadline to enter the names of TBD participants is April 15, 2021.

Who do I make the check payable to?

Checks can be made payable to: BOOST Collaborative, BOOST Conference, or Enoki Events, LLC 

Where do I mail my payment to?

Payments can be mailed to:

BOOST Collaborative
Attn: BOOST Conference  
1286 University Avenue #739
San Diego, CA 92103

What is the deadline to register?

The deadline to register for the BOOST Conference is April 15, 2021. 

All outstanding payments for standard and late-bird registration MUST be paid in full by April 15, 2021 to gain access to the online portal for the virtual event.

If I am unable to attend, how do I transfer my registration to another person?

In the event that you are unable to attend, you may send someone in your place. Please log in to our registration website to access your Online Customer Account and change the attendee information. In the event that you do not know your password, you can reset your password.  The deadline to submit these changes is April 15, 2021.

Click here for more info.

What IS the cancelation & REFUND POLICY?

Prior to March 2020- If you registered for the BOOST Conference prior to March 15, 2020, and canceled by the March 15, 2020 deadline, your refund has been processed. We are unable to offer refunds for cancelation requests after March 15, 2020. No exceptions. 


All BOOST Conference purchases are not eligible for return or exchange. BOOST Collaborative is unable to offer refunds, returns, or exchanges on any event purchases. NO REFUNDS WILL BE GIVEN ON ANY REGISTRATIONS, PURCHASES, etc., ALL SALES ARE FINAL.

Attendees are not able to cancel BOOST Conference registration. ALL SALES ARE FINAL AND NON-REVERSIBLE. Please note we are unable to make exceptions for emergencies, extreme weather, pandemics, natural disasters, or labor strikes. However, attendee may send someone in attendee’s place, subject to these Terms and Conditions. For registration questions, please email BOOST registration at This email address is being protected from spambots. You need JavaScript enabled to view it.. Please note that registration cannot be transferred to a future BOOST Collaborative event.

NO REFUNDS WILL BE GIVEN ON ANY PURCHASES. ALL SALES ARE FINAL. NO EXCEPTIONS. Attendee(s) and all registered participants who do not attend are liable for the entire registration fee. 

The full Terms & Conditions you agreed to upon registering for the conference have been sent to the Account Holder in the registration confirmation email.

Can't attend? Here are some creative ideas to remedy and support your team and community.

  •  Scholarship a partner/stakeholder and arrange for them to train other team members upon their return.
  • Reward your principal or classroom teacher that supports your work.
  • Honor a Site Coordinator for working in the program a year or longer.
  • Give back to one of your volunteers that supports your school or program.
  • Gift a supportive parent the opportunity to attend BOOST and learn!
  • Make a deal with a partner or colleague. Offer to pay for their registration and they pay for their own travel and   lodging.
  • Join the BOOST Cafe Forum and sell it to another educator.  


If you registered for the 2020 BOOST Conference and canceled your registration prior to the deadline of March 15, 2020, your refund has been processed. We are unable to make exceptions for any further refunds beyond the March 15, 2020 deadline. Please refer to the Terms & Conditions you agreed to upon registration for further reference. If you registered prior to March 15, 2020, and did not cancel by the deadline, your registration account is still active and has been transferred to the 2021 BOOST Conference. Please log in to your online account and choose to participate virtually April 27-30, 2021, or move your account to attend the in-person option, April 26-29, 2022. The deadline to confirm your 2021 or 2022 attendance is March 15, 2021. You can also substitute attendees in your account until April 15, 2021, that will be attending virtually. 

Do I have to pre-register or select my preferred breakout sessions in advance?

All of the workshop sessions in the conference are open to all registered participants and are available on a first-come, first-seated basis. You will receive a log-in for our virtual portal on April 19, 2021, and can begin scheduling your BOOST experience!

Q: In What time zone are the boost conference workshops listed?

A: All BOOST workshops and events are listed in Pacific Daylight Time (PDT).  Please be sure to check your time zone so you are able to participate live. 

Why do you need my e-mail address?

We use your email address to send you a confirmation of your registration or contact you if we have any questions regarding your registration. Additionally, you will receive emails to give you information about conference updates, workshops, access to our online conference portal, and other pertinent information. Please consider adding our email, This email address is being protected from spambots. You need JavaScript enabled to view it. to your address book so that our conference emails will not bounce back to us. If your email address has changed in the past year, be sure to visit homepage and sign up for our e-mail blast with your new address so that you do not miss important information. Note: BOOST does not share, sell, rent, or disclose any of your contact information to third parties in any form or for any reason.


Getting to the BOOST Conference


Please check the accommodations page on the BOOST Conference website for the most up to date information on special conference rates and availability. Also, please visit to view a listing of area hotels, resorts, and vacation rentals. 

*NOTE: The 2021 BOOST Conference will be held virtually. We are hearing from some attendees that they plan to be in Palm Spring over the BOOST Conference dates and will participate virtually from the hotel pool, their hotel room, or the various cafes and lounges. There will be no conference sponsored events at our partner hotels but you are welcome to be in Palm Springs sunshine and participate at your leisure. If you are not planning on being in Palm Springs, please cancel your hotel rooms ASAP so you are not liable for any fees. 

What Airports are nearby?

Getting to and around the Palm Springs Desert Resorts has never been easier. Palm Springs International Airport is served by multiple carriers from major cities and is located just minutes from downtown access to all desert cities. Once you are here, you may choose from numerous car rental companies, limousines, shuttles, private cars, taxis, buses, and more! Palm Springs International Airport is served by ten airlines that connect to hundreds of cities worldwide. There are approximately 100 daily flights that include direct non-stop service. Please visit the Palm Springs International Airport website for more information on flights 

Local Airports:

Palm Springs International
Distance from Hotel: 1.5 Miles
Drive Time: 5 Minutes

Ontario International
Distance from Hotel: 65 Miles
Drive Time: 1 Hour

Los Angeles International-LAX
Distance from Hotel: 110 Miles
Drive Time: 2.25 Hours

San Diego International-Lindberg Field
Distance from Hotel: 142 Miles
Drive Time 2.5 Hours

 order to be comfortable! There will be a lot of walking, so please wear comfortable shoes. Also, please note that while we try to accommodate all of your conference needs, not everyone agrees on what the "perfect temperature" is. All workshops will have air conditioning, but we suggest that you bring with you a sweater or long-sleeved shirt in case it becomes too cold in your workshop session. To check the BOOST Conference weather for Palm Springs please visit


How can I promote my organization?

You can promote your organization by joining us as an Exhibitor at the BOOST Conference. For more information on exhibiting, click here. There is also a wide variety of sponsorship opportunities available to your organization. For more information on becoming a sponsor, click here

Contact Us

How do I contact BOOST?

Our mailing/billing address is:

BOOST Collaborative
1286 University Avenue #739
San Diego, California 92103

- For presenter questions please contact: This email address is being protected from spambots. You need JavaScript enabled to view it.
- For exhibitor questions please contact: This email address is being protected from spambots. You need JavaScript enabled to view it.
- For registration questions please contact: This email address is being protected from spambots. You need JavaScript enabled to view it.
- For hotel accommodations, please contact the hotel of your choice directly.

The content on this webpage was updated on 2-25-21

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BOOST Collaborative | 1286 University Ave #739 | San Diego, California 92103 | 619-23-BOOST (619-232-6678)