REGISTRATION

Frequently Asked Questions

We have generated a list of Frequently Asked Questions about the BOOST Conference registration process. Still have questions? Email This email address is being protected from spambots. You need JavaScript enabled to view it. 

Online Registration 

The BOOST registration system allows you to create and manage your own registration account. You have the capability of making a payment to your account, change attendee names, add additional participants, purchase additional products, classes, or special events, and print out registration confirmation(s). Please make note of your username and password so you can make any necessary changes to your account. If you forgot your password, click "forgot my password" and a link will be emailed to you so that you can reset your password. 
NOTE: We recommend that ONE person from each district/organization acts as the account holder, the main point of contact, and manages your online account on behalf of the group. 

THE ACCOUNT HOLDER NO LONGER WORKS AT OUR DISTRICT/ORGANIZATION. HOW DO WE ACCESS OUR ONLINE ACCOUNT? 

We understand that things change and are happy to help you update your online account access permission. Please email us at This email address is being protected from spambots. You need JavaScript enabled to view it. and let us know how we can help you switch account holders. 

What is the conference registration fee?

Super Early-Bird Registration (May 20, 2022 – June 30, 2022) - $520 per person (Please note that registering with a Purchase Order will hold your place, but PAYMENT MUST BE MADE IN FULL by July 31, 2022, to secure the Super-Early Bird Registration rate. If payment is not received by July 31, 2022, Standard Registration fees will apply.)

Early-Bird Registration (July 1, 2022 – October 31, 2022) - $540 per person 
Please note that registering with a Purchase Order will hold your place, but PAYMENT MUST BE MADE IN FULL by November 30, 2022, to secure the Early-Bird Registration rate. If payment is not received by November 30, 2022, Standard Registration fees will apply.

Standard Registration (November 1, 2022 – March 31, 2023) - $565 per person 
Please note that registering with a Purchase Order will hold your place, but PAYMENT MUST BE MADE IN FULL within 45 days of the Standard Registration purchase date to secure the Standard Registration rate. If you register within 45 days of the conference, all payments must be received no later than April 26, 2023, at 11:00am PST or On-Site Registration fees will apply.

Late-Bird Registration (April 1, 2023 - April 15, 2023) - $625 per person 
Please note that registering with a Purchase Order will hold your place, but PAYMENT MUST BE MADE IN FULL by April 26, 2023, to secure the Late-Bird Registration rate. If payment is not received by April 26, 2023, at 11:00am PST, On-Site Registration fees will apply.)

On-Site Registration (April 25 – April 28, 2023) - $720 per person 
On-site registration will be available for walk-in participants April 25-April 28, 2023 in the lobby of the Palm Springs Convention Center. PAYMENT MUST BE MADE IN FULL at the time of registration.

NOTE: On-site registration is not available for Pre-Conference Academies. You must pre-register online by April 15th in order to be eligible to attend a Pre-Conference Academy. 

Any payments made by check must submit the registration confirmation provided to the account holder and/or attendee(s) upon checkout.  

WHAT IS INCLUDED IN THE REGISTRATION FEE? 

BOOST Registration Includes

 

 

 

 

What Are THE BOOST cancellation and refund policies?

REFUND POLICY

All BOOST Conference purchases are not eligible for return or exchange. BOOST Collaborative is unable to offer refunds, returns, or exchanges on any event purchases. NO REFUNDS WILL BE GIVEN ON ANY REGISTRATIONS, PURCHASES, etc., ALL SALES ARE FINAL.

CANCELLATION & SUBSTITUTION POLICY
Attendees are not able to cancel BOOST Conference registration. ALL SALES ARE FINAL AND NON-REVERSIBLE. Please note we are unable to make exceptions for emergencies, extreme weather, pandemics, natural disasters, or labor strikes. However, an attendee may send someone in the attendee’s place, subject to these Terms and Conditions. For registration questions, please email BOOST registration at This email address is being protected from spambots. You need JavaScript enabled to view it.. Please note that registration cannot be transferred to a future BOOST Collaborative event.

NO REFUNDS WILL BE GIVEN ON ANY PURCHASES. ALL SALES ARE FINAL. NO EXCEPTIONS. Attendee(s) and all registered participants who do not attend are liable for the entire registration fee.  

The full Terms & Conditions you agreed to upon registering for the conference have been sent to the Account Holder in the registration confirmation email.

Can't attend? Here are some creative ideas to support your team and community.

  •  Scholarship a partner/stakeholder and arrange for them to train other team members upon their return.
  •  Reward your principal or classroom teacher that supports your work.
  •  Scholarship a student to participate in the conference.  
  •  Honor a Site Coordinator for working in the program a year or longer.
  •  Give back to one of your volunteers that supports your school or program.
  •  Scholarship a local college/university undergrad, graduate student, or an MSW student. 
  •  Gift a supportive parent the opportunity to attend BOOST and learn!
  •  Make a deal with a partner or colleague. Offer to pay for their registration and they pay for their own travel and lodging.
  •  Join the BOOST Cafe Forum and sell it to another educator.  

If I am unable to attend, how do I transfer my registration to another person?

In the event that you are unable to attend, you may send someone in your place. Please log in to our registration website to access your Online Customer Account and change the attendee information by following the steps below. In the event that you do not know your password, you can reset your password.  The deadline to submit these changes is April 15, 2023.

  • Log on to your account here using your email address and password 
  • Select Dashboard on the top left 
  • Under Manage Registration, select Go To Registration under the name of the attendee that you would like to change
  • Update all of the attendee fields and follow the prompts at the bottom of the page to complete your selection
  • You should now see the updated attendee's name on the Dashboard

Can I still register if I do not know the name of the attendees?

Yes! Please visit boostconference.org/registration and click on the registration button. In the first and last name fields please enter TBD. Once the attendee(s) are determined, the attendee(s) name(s) can be entered through your online account. Please note that the deadline to enter the names of TBD participants is April 15, 2023. REMINDER: You must provide an accurate and unique email address for each attendee in your online account no later than April 15, 2023, so that we can send each attendee logistical information prior to the conference. 

HOW CAN I PURCHASE REGISTRATION ADD-ONS, SUCH AS A PRE-CONFERENCE ACADEMY, Keynote books, MASTER CLASSES, or special events TO MY EXISTING CONFERENCE REGISTRATION?

To purchase and pay for Registration Add-ons, log in to your online account and follow these instructions:

  • Log on to your account here using your email address and password 
  • Select Dashboard on the top left 
  • Under Manage Registration, select the white Purchase Add-Ons button to the right of the attendee's name. 
  • Select the add-ons you wish to purchase and follow the prompts at the bottom of the page to complete your selection
  • Complete the registration by checking out and paying

I FORGOT TO PICK UP MY BOOK(S) AT THE CONFERENCE, CAN YOU MAIL THEM TO ME? 

If you purchased a book(s) in your online account, you are responsible for picking up your order at the BOOST Collaborative Exhibit Booth (#0101 & 0105) by the close of the Exhibit Hall on Thursday. BOOST is not responsible for shipping or delivering any unclaimed books after the conference. By purchasing book(s) you are agreeing to these terms and conditions and will forfeit your order if not picked up by 3:31pm on Thursday. We are unable to make exceptions or provide a refund for unclaimed books.  

How do I know if we are registered or where can I see a summary of our account? 

If you log into your online account, navigate to the Dashboard on the top left. From here you can view all of your account information.  
 
Under Manage Registration, you will see a list of all attendees registered in your account. You can change the names of attendees (if needed) and/or you can click on the green progress bar on the right side of the attendee name and go to Attendee Conference Selection to purchase additional add-ons. 
 
You will also see a Balance Due section that will show you a list of any outstanding payment(s) due or scroll to the bottom under Orders to view a breakdown of each attendee(s) cart by clicking on the dropdown arrow on the right side of the attendee name. 
 
In order to eliminate duplicate accounts, please check with your online account administrator at your organization to see if you are already registered. You can also contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. to see if you are already registered. 

Do you offer half-day registration rates?

The BOOST Conference does not offer half-day registration rates. No exceptions. 

Do you offer one-day registration rates?

The BOOST Conference does not offer one-day registration rates online or on-site at the conference. No exceptions. 

What payment methods do you accept?

We gladly accept credit cards (Visa, Discover, and MasterCard) and checks. Please note that purchase orders will hold your place but must be paid in full according to the Payment Terms stated above. Payments not received by the appropriate deadline will reflect standard or on-site registration rates. We are unable to accept American Express or cash. 

CAN I STILL REGISTER IF I DON’T HAVE A PURCHASE ORDER OR CHECK NUMBER?

You cannot register for the conference without a Purchase Order or Check number. Once you have a PO number or check number, you will be able to complete the registration process. Once you have the Purchase Order, please email us a copy so we have a copy for our records This email address is being protected from spambots. You need JavaScript enabled to view it. 

I SELECTED THE WRONG FORM OF PAYMENT AND WANT TO REVISE THE METHOD OF PAYMENT IN MY ACCOUNT. HOW DO I DO THIS? 

  • Log into your online account here using your email address and password. 
  • Please select the blue MY PROGRESS bar in the top right corner. 
  • Select Payment Options. Once the Payment Options page opens up, please select your preferred payment option. 

Who do I make the check payable to?

Checks can be made payable to: BOOST Collaborative, BOOST Conference, or Enoki Events, LLC 

We need to set up BOOST as a vendor. How can I get your W9?

Please click here to download a copy of our W9 for your records. 

Where do I mail my payment?

Payments can be mailed to:

BOOST Collaborative
Attn: BOOST Conference  
1286 University Avenue #739
San Diego, CA 92103

PLEASE NOTE: All payments (credit card or checks) must be made in full and/or postmarked within 30 days of the registration deadline. 

What is the deadline to register?

The deadline to register for Super Early-Bird registration is June 30, 2022.
The deadline to register for Early-Bird registration is October 31, 2022.
The deadline to register for Standard registration is March 31, 2023. 
The deadline to register for Late-Bird registration is April 15, 2023.

Do I have to pre-register or select my preferred breakout sessions in advance?

The only workshops that require pre-registration and payment are Pre-Conference Academies and Master Classes. All of the workshop sessions at the conference (regular workshops, BOOST Nation: Town Hall meetings, Panel sessionsCamp Inspire workshops, Inspiration Station workshops, Exhibitor Showcase workshops, BOOST Live Podcast Lounge, and BOOST Film Festival) are open to all registered and paid attendees and are available on a first-come, first-seated basis. We recommend that you arrive early at your preferred workshop. 

CAN YOU ACCOMMODATE DIETARY RESTRICTIONS? 

We understand that many attendees have dietary restrictions, needs, or allergies. If you have one of the following special dietary requirements, please indicate this in your online account in the "Special Dietary Requirements" section of the registration form when you register your team.

  • Vegetarian
  • Vegan
  • Gluten-Free
    Note: We are unable to accommodate any other food restrictions (food allergies, kosher, etc.) 

We also use the following guidelines to address nutritious food and beverage options, activity breaks, and sustainable practices. 

  • We serve portion-sized meals.
  • We do not serve sweetened beverages such as soda, energy drinks, or fruit drinks.
  • We ask attendees to bring a refillable beverage container and use our water stations.
  • We serve whole grains for sandwiches, wraps, and breakfast foods.
  • We offer a variety of fresh fruits and vegetables.
  • We select healthy proteins and at least one plant-based vegan and vegetarian option.
  • We follow "green meeting" and zero waste guidelines.

WHAT SAFETY MEASURES ARE YOU TAKING DUE TO COVID-19?

We are pleased to announce that the Palm Springs Convention Center (PSCC) is GBAC STAR™ accredited. GBAC STAR™ is the cleaning industry’s only outbreak prevention, response, and recovery accreditation for facilities. GBAC STAR is the gold standard of prepared facilities. This accreditation means that a facility has:

  • Established and maintained a cleaning, disinfection, and infectious disease prevention program to minimize risks associated with infectious agents like the novel coronavirus (SARS-CoV-2).
  • The proper cleaning protocols, disinfection techniques, and work practices are in place to combat biohazards and infectious diseases.
  • Highly informed cleaning professionals who are trained for outbreaks and infectious disease preparation and response.

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Please visit our Health & Safety webpage for the most up-to-date policies here

Why do you need my e-mail address?

We use your email address to send you a confirmation of your registration or to contact you if we have any questions regarding your registration. Additionally, you will receive regular emails providing you with information about conference updates, logistics, workshops, access to our online conference portal, and other pertinent information.  

Please make sure to add the following email addresses to your email address book to ensure you are receiving our updates in a timely manner.

This email address is being protected from spambots. You need JavaScript enabled to view it. (BOOST Conference registration communication) 
This email address is being protected from spambots. You need JavaScript enabled to view it. (BOOST Conference e-newsletters with updates.)
This email address is being protected from spambots. You need JavaScript enabled to view it. (BOOST Cafe monthly e-newsletter with grants, resources, online training, etc.) 

Please check your Junk Mail folder if you think you missed an email from us. 
If your email address has changed in the past year, be sure to subscribe to our e-newsletters here 

NOTE: BOOST does not share, sell, rent, or disclose any of your contact information to third parties in any form or for any reason. 

Getting to the BOOST Conference

WHAT HOTELS ARE AVAILABLE FOR US TO BOOK OUR ROOMS? 

Please check the accommodations page on the BOOST Conference website for the most up-to-date information on special conference rates and availability. Also, please visit http://www.palm-springs.org/ to view a listing of area hotels, resorts, and vacation rentals. 

What Airports are nearby?

Getting to and around the Palm Springs Desert Resorts has never been easier. Palm Springs International Airport is served by multiple carriers from major cities and is located just minutes from downtown access to all desert cities. Once you are here, you may choose from numerous car rental companies, limousines, shuttles, private cars, taxis, buses, and more! Palm Springs International Airport is served by ten airlines that connect to hundreds of cities worldwide. There are approximately 100 daily flights that include direct non-stop service. Please visit the Palm Springs International Airport website for more information on flights www.palmspringsairport.com 

Local Airports:

Palm Springs International
Distance from Hotel: 1.5 Miles
Drive Time: 5 Minutes

Ontario International
Distance from Hotel: 65 Miles
Drive Time: 1 Hour

Los Angeles International-LAX
Distance from Hotel: 110 Miles
Drive Time: 2.25 Hours

San Diego International-Lindberg Field
Distance from Hotel: 142 Miles
Drive Time 2.5 Hours

ADDITIONAL QUESTIONS  

WHERE DO WE PARK during the conference?

During conference events, self-parking is available at the Palm Springs Convention Center for a daily rate of $8.00 per car, per day. Please check the parking rates at the hotel where you are staying for their current rates. Many hotels are within walking distance of the Palm Springs Convention Center. 

WHERE DO WE CHECK IN AT THE CONFERENCE? 

Registration is located in the Palm Springs Convention Center lobby. Please visit the SCHEDULE AT-A-GLANCE for registration hours by day. 

WHAT DO I WEAR AT THE CONFERENCE? 

The weather is usually in the mid-to-upper 80s so prepare accordingly in order to be comfortable. All rooms within the facility will have air conditioning and while we know that not everyone agrees on what the "perfect temperature" is,  we encourage you to bring a sweater and wear layers in case it becomes too cold in your workshop session. There will be a lot of walking so please wear comfortable shoes.

Check the current weather conditions prior to traveling to Palm Springs www.weather.com 

CAN I BRING A SPOUSE, FRIEND, AND/OR CHILDREN?

Please note that while BOOST is a family-friendly organization, the conference itself is an adult-only learning opportunity for registered and paid attendees ONLY. NO EXCEPTIONS. All conference workshops and events require a name badge. If you are coming to Palm Springs with your family, please note that there are many restaurants and tourist attractions in the local area. For more information, please visit www.palm-springs.org to plan your desert experience. 

Promotions

How can I promote my organization?

You can promote your organization by joining us as an Exhibitor at the BOOST Conference. For more information on exhibiting, click here. There is also a wide variety of sponsorship opportunities available to your organization. For more information on becoming a sponsor, click here

Contact Us

How do I contact BOOST?

Please email any registration questions to This email address is being protected from spambots. You need JavaScript enabled to view it.. You can also request a phone appointment with our team through this email. We look forward to supporting you! 

Our mailing/billing address is:

BOOST Collaborative
1286 University Avenue #739
San Diego, California 92103

- For presenter questions please contact: This email address is being protected from spambots. You need JavaScript enabled to view it. 
- For exhibitor questions please contact: This email address is being protected from spambots. You need JavaScript enabled to view it. 
- For registration questions please contact: This email address is being protected from spambots. You need JavaScript enabled to view it. 
- For hotel accommodations, please contact the hotel of your choice directly

Do you have Other Questions?

Please email any registration questions to This email address is being protected from spambots. You need JavaScript enabled to view it.. You can also contact us by phone at 619-23-BOOST (619-232-6678). We look forward to supporting you! 

Jessica Barajas round

Jessica Barajas, Program Director
This email address is being protected from spambots. You need JavaScript enabled to view it. 

The content on this webpage was updated on 5-10-22

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BOOST Collaborative | 1286 University Ave #739 | San Diego, California 92103 | 619-23-BOOST (619-232-6678)