2021 Exhibitor Frequently Asked Questions 

Q. What are the dates of the 2021 VIRTUAL BOOST Conference?

A. The 2021 Virtual BOOST Conference will be held April 27-30, 2021. The Exhibitor Expo will be held April 28 & 29, 2021.

Q. What are the Exhibit Hall Hours?

Move In: Tuesday, April 27 - 11:00AM – 6:00PM
Show On: Wednesday, April 28 - 7:30AM – 4:00PM
Show On: Thursday, April 29 - 8:00AM – 3:31PM
Move Out: Thursday, April 29 - 3:31PM - 7:00PM

Q. What type of professionals attend the BOOST Conference?

A. Please view our detailed attendee demographics page.

Q. What booth options are available?

A. Please see our General Information page for specific booth options and pricing. This year we are offering 6 types of booth options, including custom exhibits for unique ideas.

Q. How do I know if a booth is still available?

A. The Exhibit Hall Floor Plan is available on our website and will be updated frequently to reflect booth availability. In addition, once you are in the online exhibit registration system, you can view available booth location numbers in real-time. If the booth is available, the number will be visible. If you do not see your desired booth location number, that booth has already sold.

Q. What comes with the booth?

A. All booths include pipe & drape, skirted table, chairs, I.D sign, trash can, breakfast, and lunch for registered exhibitors, and company description in our brochure and website. Please see our General Information page for more specific booth details.

*Island booths contain no pipe & drape.

Q. What sponsorship and advertising options are available for the 2021 Conference?

A. All of our advertising and sponsorship options are located on our Sponsorship page at boostconference.org/sponsors. Sponsorship information is also available upon completion of the online exhibitor registration. In addition, you may contact us to inquire about any other sponsorship ideas your organization is interested in.

Q. How can I promote my company?

A. You can promote your company within your exhibit booth space or at any events your organization is sponsoring at the BOOST Conference. Please note that there is a fine of $250 for any flyers or marketing materials distributed outside of your paid exhibit booth or secured sponsorship on all conference facility premises.

Q. How do I register to exhibit?

A. Exhibitor registration for the 2021 BOOST Conference is now available through our online system at boostconference.org/exhibitors under REGISTER TO EXHIBIT. The online registration system allows for convenient and environmentally conscious exhibitor registration and allows you to manage and update your exhibitor information.

Q. What is the deadline to register to exhibit for the 2021 BOOST Conference?

A. The deadline to register to exhibit is March 31, 2021.

Q. How do I access my exhibitor online account after I have registered?

A. You can login to your existing online account at boostconference.org/exhibitors under CLICK TO REGISTER; then click on the blue “ONLINE ACCOUNT” button at the bottom; enter your email address and password.

Q. What can I access and change in my online account?

A. Your online account allows you to:

• Add or change exhibitor names up until March 31, 2021
• Add or change published organization information up until March 31, 2021
• Make a payment to your account
• Print confirmation/receipts of your order

Q. Are meals provided for exhibitors at the conference?

A. Yes, breakfast, lunch, and networking receptions are included for all registered exhibitors during the conference.

Q. How do we get extra exhibitor badges?

A. Each exhibit booth comes with 2-5 complimentary registrations depending on the booth option. Additional representatives not included in the booth package will have to register as an attendee through our main website or register on-site and pay the on-site attendee registration fees. Our conference has 1 access level; exhibitor registration includes all meals, general sessions, receptions, workshops, and special events.

Q. What are the show colors?

A. The 2021 show colors are Teal & White.

Q. Is my booth carpeted?

A. Yes, the convention center is completely carpeted. The color is *brown.

*Additional colored carpet may be purchased from Show Decorator.

Q. Does electricity come with my booth?

A. No, electricity requests must be processed through the Show Decorator.

Q. Will you be distributing attendee contact information before or after the show?

A. No, the BOOST Conference does not offer an attendee contact list. We will be offering exhibitors the option to purchase Lead Retrieval scanners to capture attendee data. Learn more about purchasing Lead Retrieval here.






Q. When will the Decorator Service Kit be available?

A. The Decorator Service Kit will be sent out via email to registered exhibitors, and be available on our website at least 90 days prior to the conference. Click here for more information on the Decorator. 

Q. Where and when do I check-in?

A. Exhibitors who have registered and paid in full must check-in at the Exhibitor Registration Counter in Oasis 4 on Tuesday, April 27, between 11:00AM – 6:00PM before unloading and booth set up. Exhibitors wanting to add additional exhibitors to their booth will have to register on-site at the Palm Springs Convention Center lobby at the On-Site Registration Booth before entry will be granted. Please note that your account balance must be paid in full prior to booth setup. 

Q. Is WiFi provided in the Exhibit Hall?

A. There is WiFi available in the Exhibit Hall for a charge determined by the AV Company. We strongly encourage you to bring a WiFi and/or MiFi Hotspot device.

Q. Are there any fines to be aware of?

A. To ensure the integrity of our Exhibit Hall, we have certain policies that if not adhered to, result in fines. No exceptions made.

• Please do not set brochures or materials on any tables outside of your booth. Please note there will be a fine of $250 if this policy is violated.
• Our policy states that you cannot move out until the designated time period on Wednesday at 3:31PM. Please be respectful to the other exhibitors and attendees by refraining from moving out until 3:31PM on Wednesday. This includes packing up supplies and/or disassembling your booth area. Please note that a fine of $350 will be assessed to any exhibitor that disassembles their booth prior to 3:31PM on Thursday, April 29.


A. The Palm Springs Convention Center and our conference hotels do not allow outside food or beverages at events. Instead, catering must be ordered directly through the Palm Springs Convention Center or the hotel of the hosted event. Accordingly, no free samples of food and/or beverages can be given away at your booth or hosted events.

Q. IS there a POLICY for unmanned AERIAL VEhicles?

A. Manager may permit the operation of Unmanned Aircraft Systems (Drones) inside and in close proximity to the Facility, provided that the Licensee complies with the PSCC terms and conditions and guarantees that the conditions are strictly adhered to. Please click here to sign the PSCC Unmanned Aerial Vehicle Policy.

Q. What is the “Trash to Treasure” program?

A. The “Trash to Treasure” program is sponsored by the Palm Springs Convention Center. During exhibitor move-out on Wednesday, the program collects any on-site leftover exhibitor items such as books, toys, games, and exhibitor materials, and donates them to the local Palm Springs Boys & Girls Club. This program will save your organization on return shipping, and will make a difference to local youth programs!


A. We are pleased to announce that the Palm Springs Convention Center (PSCC) is GBAC STAR™ accredited. GBAC STAR™ is the cleaning industry’s only outbreak prevention, response, and recovery accreditation for facilities. GBAC STAR is the gold standard of prepared facilities. This accreditation means that a facility has:

  • Established and maintained a cleaning, disinfection, and infectious disease prevention program to minimize risks associated with infectious agents like the novel coronavirus (SARS-CoV-2).
  • The proper cleaning protocols, disinfection techniques, and work practices in place to combat biohazards and infectious disease.
  • Highly informed cleaning professionals who are trained for outbreak and infectious disease preparation and response.

More updates will be available soon.

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Q. Who do I contact if I have questions?

A. Contact Show Management

Questions about BOOST Conference Exhibit Booths?
Please contact:
Andrea Seals Wilson
Exhibit & Sponsorship Account Manager 
This email address is being protected from spambots. You need JavaScript enabled to view it.

BOOST Conference
1286 University Ave #739
San Diego, CA 92103
Phone: 619-232-6678 x1
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Website: boostconference.org/exhibitors

Q. Do I need to provide a certificate of liability insurance and what information would I need to include?

A. Yes, a certificate of liability insurance is a required document that you will need to provide to BOOST Collaborative by March 31, 2021. The document will need to include the following information:

Description of Operations/Location:

2021 BOOST Conference April 27-30, 2021
Palm Springs Convention Center, Palm Springs, CA

Certificate Holder: 

BOOST Collaborative
1286 University Avenue #739
San Diego, CA 92103  

Email your certificate to:

This email address is being protected from spambots. You need JavaScript enabled to view it.

Q. Is there a cancellation deadline and fee?

A. Yes, the deadline to cancel is March 15, 2021, and there is a 25% cancellation fee. 

Disclaimer: BOOST Collaborative makes every effort to provide quality services to all of our clients, however, there may be circumstances beyond our control where we must determine what is best for the company as a whole. Please note that the BOOST Collaborative reserves the right to refuse service to anyone for any reason at any time.
To access the full Terms & Conditions you agreed to upon registering for the conference, please click here. 

Please read our Health & Safety Message here

Q: Does BOOST have a Non-Discrimination Policy?

A: We are committed to diversity and to equal opportunity and do not discriminate on the basis of race, creed, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity and expression, age, height, weight, physical or mental ability (including HIV status), veteran status, military obligations, or marital status. At BOOST and in all BOOST related activities and events, we affirm the sexual orientation and gender identity of each individual and aim to create LGBTQ-inclusive and affirming environments and learning opportunities. This policy applies to hiring, internal, promotions, training opportunities, advancement opportunities, and terminations. This policy also applies to all employees, Leadership Team members, volunteers, clients, and contractors that present/speak/exhibit at or sponsor BOOST related activities and events.

Q: In What time zone are the boost conference workshops listed?

A: All BOOST workshops and events are listed in Pacific Daylight Time (PDT).  Please be sure to check your time zone so you are able to participate live. 

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